Observe a real-time patient escalation in immersive 360° VR
Step into a 360° immersive scenario and observe a real-time patient escalation, including a Code Black response. See how the moment unfolds before practising your own response.
Non Accredited
Trauma-Informed De-Escalation Training.
Duration
6 hours
Delivery
Face-to-Face & Live Virtual
Cost
From $262pp
Overview.
TIDE is an immersive, evidence-informed, practice-based training program that builds confidence, capability and safety in high-risk interactions. Designed for healthcare, community and justice sector teams who work with people impacted by trauma, TIDE moves beyond tick-box workplace aggression training to give participants the skills to de-escalate, respond and recover with care.
Course Outline.
TIDE is delivered as a 6-hour immersive program that combines real-world clinical and behavioural expertise with VR simulation and AI-driven practice. Participants step into realistic scenarios, practise de-escalation in a safe environment, and walk away with practical, transferable skills they can apply immediately.
Practise de-escalation with AI-driven agents
Work through multiple realistic scenarios with AI-driven conversational agents, choosing your responses and feeling the impact of each decision in a safe, supported space.
Develop practical communication strategies
Build the language, tone and presence to defuse high-risk moments. Walk away with transferable skills you can apply on shift the next day.
Take home a comprehensive workbook
Leave with a practical workbook to revisit the frameworks, reset reminders and reference the language you learnt long after the session ends.
Earn a 6 CPD hour certificate (APNA endorsed)
Finish the day with a certificate of completion and 6 CPD hours endorsed by APNA, ready to log against your continuing professional development.
Strengthen trauma-informed care practices
TIDE is rooted in evidence-informed trauma-care principles, so participants leave better equipped to respond to people impacted by trauma with care, safety and confidence.
Support culturally responsive practice
TIDE was developed in collaboration with a Yamatji Malgana woman and community leader whose guidance shapes how the training honours culture, country and community.
Frequently Asked Questions
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TIDE is a 6-hour program delivered in two formats. Face-to-Face Immersive Training brings the VR simulation, AI agents and group practice into one room (8 to 12 participants). When face-to-face isn’t possible, Live Interactive Virtual Training delivers the same 6 hours online with live discussion and role-play practice (8 to 20 participants). For larger workforces, scalable delivery models combine large-group sessions, small-group tutorials and blended pathways tailored to your team.
TIDE bookings are arranged directly with the TIDE team. After you enquire we’ll confirm session timing, group size and total cost, then send a tax invoice you can pay by EFT or card. Most organisations book by invoice; we can also arrange individual payment links on request. Email info@tideeducation.com.au to start the conversation.
TIDE is designed for adults working with people who may be impacted by trauma, including healthcare, community service, education and justice sector teams. There are no formal entry requirements. Participants should be comfortable engaging in group discussion and role-play scenarios. Working English language, literacy and numeracy skills are required.
Nil. All learners welcome, no prior de-escalation training or healthcare background required.
TIDE combines theory and active practice. To complete the program, participants are expected to attend the full 6 hours, engage in group discussion, take part in the VR or live role-play scenarios, and complete the post-session reflection. The session is delivered by practitioners with frontline clinical and behavioural experience.
Just yourself, your team and openness to participate. TIDE supplies everything else, including the VR headsets, AI scenarios, workbook and certificate. For Face-to-Face sessions, all equipment is set up on-site by the TIDE team. For Live Virtual sessions, participants need a quiet space and a device with camera and microphone.
TIDE is a non-accredited professional development program. On successful completion of the 6-hour session, participants receive a TIDE certificate of completion and 6 CPD hours endorsed by the Australian Primary Health Care Nurses Association (APNA). The certificate can be logged against ongoing professional development requirements for nursing and allied health roles.
TIDE Education is an Australian-owned training provider built by frontline practitioners. The program was developed by Misty Carey, a registered nurse and paramedic with decades of acute, community and forensic experience, in collaboration with a Yamatji Malgana woman and community leader. TIDE is delivered by clinicians and behavioural specialists who have worked the same shifts as the people in the room. It exists to give teams the practical de-escalation skills they need to keep themselves, their colleagues and the people in their care safe.
Train Your Team with Confidence.
Flexible group training delivered onsite or through hosted sessions designed for busy teams.
